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At Beach Bar and Shade, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a straightforward return policy to make your experience as smooth as possible.

-Returns

Eligibility: You have 30 days from the date of delivery to return your item for a full refund. No complicated rules — if you’re not happy, send it back.

-Process
 

Initiate a Return: Contact our customer service team at info@beachbarandshade.com with your order number to initiate a return.

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Return Authorization: Once your request is received, we’ll provide you with simple instructions and a return authorization number.

Shipping: We’ll cover the cost of return shipping on all U.S. orders. Just follow the instructions we provide so your return is properly tracked.

-Refunds
 

Inspection: Once your item arrives back with us, we’ll confirm receipt and notify you right away.

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Processing: Approved refunds are processed promptly, and a credit will automatically be applied to your original method of payment. Please allow up to 7 business days for the refund to appear, depending on your bank or payment provider.

-Exchanges

 

Need a different size or had an issue with your order? We’re happy to help. Contact us at info@beachbarandshade.com with your order details, and we’ll arrange an exchange or replacement.